Even a simple thank-you email to your clients after their visit can go a long way. It helps encourage repeat business, gives them a chance to leave a review, and shows that you value their business.
The problem is, sending one manually after each client’s session is a lot to keep up with — even more so when you have a full schedule, which makes it hard to remember to send those messages every single time.
That’s why Bookedin has rolled out the Client Thank-You Emails feature, which allows you to send an automated follow-up email to your clients one hour after their appointment, class, or workshop is done.
Each email includes a “Book Again” button, and you can even add a custom message. All you have to do is set it up once, and your Bookedin account will handle the rest.
How You Can Use It
Since the Client Thank-You Emails feature comes with a custom message field, you can definitely tailor the message to however your business operates.
Here are a few ideas:
Ask for a Google or Yelp review by pasting a link leading to your shop’s review page on either platform.
Invite clients to post about their experience on social media or submit a testimonial you can feature on your shop’s website and socials.
Share aftercare tips, like hydration reminders after a massage or healing instructions after a tattoo session.
Encourage clients to schedule their next appointment, class, or workshop with you. Every follow-up email includes a built-in “Book Again” button that leads directly to your booking page.
Send a straightforward thank-you to let clients know that you appreciate them coming in.
Note: This feature is only available on Bookedin’s Pro plan. Not on Pro yet? Check out everything included and compare it with our other pricing plans.
How To Set It Up
To turn on Client Thank-You Emails, follow these six quick steps:
Log in to your Bookedin account (as of now, this feature can only be configured on a web browser).
Go to Settings > Email Follow Up.
Write your custom message and include any links you’d like (e.g., a Google review link). Again, no need to add your booking page link, as the “Book Again” button is already built in.
Click “Save Changes.”
Click “Send Test Email” to preview how the email will look and make sure everything looks good before it goes out to clients.
To activate it, toggle on “Send a thank-you email after the appointment or class is finished.”
Also read: How To Turn Your Instagram Followers Into Paying Clients
Reaching out to every client after each visit takes a lot of time that most business owners (like you) don’t have.
Fortunately, with this new feature, Bookedin takes care of it automatically, so nothing falls through the cracks.
