In this episode, Melinda Emerson introduces Mary Kennedy Thompson, who shares her journey from military service to a thriving career in franchising. Mary discusses her experience running a Cookies by Design franchise and her transition to the franchisor side, highlighting her leadership roles at Mr. Rooter Plumbing and Neighborly. She also delves into her current role at BNI, emphasizing key leadership values and insights.
Mary Kennedy Thompson is CEO of BNI (Business Networking International), the world’s largest networking franchise. A true business trailblazer, she’s a U.S. Marine Corps veteran, a licensed plumber, and a dynamic leader who has guided major franchise brands, including Neighborly and BNI. As Chair of the International Franchise Association, Mary exemplifies how leadership rooted in service, discipline, and vision can transform entire industries. She is a powerful example of what it means to lead with purpose. For more information: https://www.bni.com
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This week on SmallBizChat Podcast:
Leaders can drive significant growth by focusing on building a strong culture and values within their organizations.
Franchise success is heavily linked to prioritizing unit-level economics and franchisee profitability.
Embracing diversity and fostering collaborative relationships between franchisors and franchisees can lead to robust business development.
Resources Mentioned:
Online Courses: https://smallbizladyuniversity.com/nextactceosummit
Connect with Mary Kennedy Thompson:
Website: https://www.bni.comTwitter (X): https://x.com/mkennedythomInstagram: https://www.instagram.com/bni.globalLinkedIn: https://www.linkedin.com/in/mary-thompson-cfe-22074410
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